Source: http://www.itdglass.cn/product/60070331294-219231936/ITD_SF_BAK_007_bank_curved_ATM_door.html
In China, banks had taken great approaches to prevent shoulder surfing. ATM booth is designed in a way that only one user is allowed to enter at a time when ATM transaction is performed. User could also ensure that the surroundings is safe from any suspicious persons before entering or leaving the booth. This booth serves as a protective cell for ATM user to safely pack their valuable stuffs before leaving. The ATM booth is also comes with the intercom system for the user to seek for help in case they notice any suspicious strangers loitering around. At the same time, the announcement will keep reminding the users to be aware for their surroundings.
Malaysia banks can follow the steps taken by China to set up ATM booth especially for the crowded area such as LRT station. This is undoubtedly a great way to prevent shoulder surfing. Although there exists cases where the children being trapped in the ATM booth, I think that it is the parent responsibility to educate and take care of their kids when using the ATM. The ATM booth serves as a great security barrier between ATM users and shoulder surfer as well as the ATM burglar.
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